Privacy Policy

Collecting Information

In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.

There may be times (such as when you purchase or order a product) at which we ask you to provide certain details about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information as well as other information. We also maintain a record of your online product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site.

All information gathered by thebrooklynkitchen.com through your order is kept strictly confidential and will not be distributed to any other company or individual EVER.

The information will be used only for internal order fulfillment and marketing purposes.

Shipping

Shipping prices quoted are a guideline. you will be contacted if the shipping charges exceed the quote amount, and a handling charge on those items which are costly to prepare for shipping. In all cases you will be informed of these charges during the ordering process. You will not be charged more than the original invoice without confirmation by phone or email from our staff.

Returns

Everything you buy from the brooklyn kitchen is unconditionally guaranteed. If you’re unhappy we’ll do our best to fix it. We always answer the phone here and we’ll be glad to talk to you when you call. we ca be reached at orders@thebrooklynkitchen.com or during business hours at (718) 389-2982

We reserve the right to contract with specific Service Providers (companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc.) We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.

Although unlikely, in certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to the brooklyn kitchen or to others. We may also disclose your personally identifiable information when we believe the law requires it.